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Tool: @ask_question

Ask questions to gather information from visitors

Last updated on October 27, 2025

What it does

Instructs the agent to ask a specific question, naturally woven into the conversational response.

When to use it

Whenever you need to collect a specific piece of information from the visitor.

Can combine with

  • @show_options
  • @mention_specifically
  • @recommend

Syntax

@ask_question: "Your question here"

Examples

Basic usage:
1. @ask_question: "What is your name?"

2. @ask_question: "What is your company email address?"
Combined with options:
1. @ask_question: "What is your company size?" @show_options["1-50", "51-200", "201+"]
Combined with specific mention:
1. @mention_specifically: "I'd love to learn more about your needs." @ask_question: "What challenges are you facing?"

Tips

  • Keep questions clear and focused on one piece of information
  • Use conversational language
  • Combine with @show_options for structured responses
  • Prefer this over @show_contact_form for better user experience

Common Patterns

Sequential information collection:
1. @ask_question: "What is your name?"

2. @ask_question: "What is your email?"

3. @ask_question: "What is your company?"

4. @stop_playbook
Qualification question:
1. @ask_question: "Do you have a budget allocated?" @show_options["Yes", "No"]
    - If "Yes", proceed to Step 2.
    - If "No", proceed to Step 5.
 

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