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Misc: Setting Up Ticket Notifications in Slack from Expertise AI HubSpot tickets

Last updated on November 13, 2025
 

Setting Up Expertise AI Ticket Notifications in Slack from HubSpot

1. Ticket Creation and Notification Setup

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  • When a ticket is created, it triggers a notification.
  • Ensure that the ticket owner is set to yourself in HubSpot.
 

2. Configuring Notifications for yourself in HubSpot

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  • Navigate to your personal notifications settings in HubSpot.
  • Ensure you are subscribed to notifications for tickets assigned to you.
 

3. Note on Notification Timing

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  • Be aware that it may take a few minutes for the notification to appear in Slack.