Misc. HubSpot Ticket Creation & Status Checks

Creative Ticket Playbook Overview

1. Introduction to Creative Ticket Playbook

• The Creative Ticket Playbook is a tool designed to streamline the ticket creation process.

• Users can easily populate a pre-set paper by clicking a button.

2. Purpose of Creating a Ticket

• Tickets are created to report real names or problems users are facing.

• Each ticket has a designated spot for users to describe their issue.

3. Selecting Ticket Pipeline and Stage

• Users can choose which pipeline the ticket will go into.

• The default stage for the ticket is pre-set.

4. Add relevant starter question

• It's beneficial to have the ticket creation flow as a starter question.

5. Ticket Creation Confirmation

• Once the ticket is created, users receive a ticket number to track the status.