Install Expertise on WordPress Websites
Integrate the power of Expertise into your WordPress site and offer a real-time, AI-powered chat experience to your visitors. Follow these straightforward steps, and you'll have Expertise up and running in no time!
Step 1: Access Your Dashboard
Visit the Expertise Dashboard to find the unique code for embedding the chatbot on your site.
Step 2: Option A - Use Official Plugin (Recommended)
The easiest way to add Expertise to WordPress is using our official plugin:
- Go to Plugins > Add New in your WordPress admin
- Search for "Chatsimple AI"
- Click Install and then Activate
- Go to Settings > Chatsimple AI
- In the Expertise dashboard, go to "Add to Website" and select "WordPress" from the dropdown. Copy your AI Nav ID.
- Paste the ID into the plugin settings and click Save
Step 3: Option B - Manual Installation (Alternative)
If you prefer manual installation or need more control, use a custom code plugin.
Choose a Plugin
You may use any plugin that allows custom HTML/JS insertion. Some popular options include:
- Simple Custom CSS and JS
- Insert Headers and Footers
- Custom JavaScript & CSS in Pages!
Note: While we suggest the above plugins, feel free to choose one that suits your needs.
Install the Plugin (Example: Simple Custom CSS and JS)
- Go to Plugins section > Search Simple Custom CSS and JS > Click Install > Activate.
- Click Add HTML Code button.
- In the Expertise dashboard, go to "Add to Website" section, select your embed type, and click "Copy".
- Paste the code snippet into the HTML code section.
- Click Save, or Publish if prompted.
Step 4: Verify the Installation
Refresh your WordPress site to ensure the Expertise widget appears as expected.
Tip: If you use WordPress Rocket, you might have issues. To resolve, tweak your setup so WordPress Rocket ignores the Expertise script.
Celebrate 🎉
Congratulations! Expertise is now integrated with your WordPress website, ready to convert visitors into customers with personalized, round-the-clock engagement.